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Job Openings at CCR

There is currently one openings at CCR!  Come join our team. We offer a competitive hourly rate, generous leave time and a generous health insurance allowance as well as an employer matched 401k retirement plan.  We are looking for a financial assistance support specialist.  If you are interested, please email jvanburen@childcareresource.org, with your resume and a cover letter.

Child Care Financial Assistance Program (CCFAP)

Child Care Financial Assistance Program Specialist

March 2024
Supervised by: Director of CCFAP
40 hours a week, nonexempt position
8:30 – 4:30

Overview:

Support a caseload of families in accessing and maintaining state assistance with child care tuition by determining their eligibility and by helping their child care providers receive accurate and timely payment for child care services.

Responsibilities:

Work with Families-

  • Inform perspective clients about the guidelines and requirements of the program.
  • Assure that all necessary paperwork is completed including but not limited to:
  • Family and financial information necessary in determining eligibility.
  • Letters to families and providers regarding official decisions about the case.
  • Child care certificates which accurately reflect days and hours of eligible child care at the determined rate as well as address the client’s responsibility to report changes.

Makes necessary payroll adjustments as needed

  • Authorize changes in schedule or payment as needed
  • Work with clients to ensure required information is received so that eligibility requirements are met (i.e. documentation from health care providers, office of child support, employment verification, etc.)
  • Achieve required performance standards as put forward by the State of Vermont, Child Development Division. This includes:
    • process all new subsidy applications within 7 business days from date of receipt
    • complete all determinations within 30 days of initial processing
    • assure that payments are properly calculated.
  • Maintain client confidentiality; includes leaving work space free of confidential paperwork when away.

Work with Providers –

  • Assist families and their perspective providers in understanding the steps necessary to become a legally exempt child care provider.
  • Explain subsidy process to providers who are interested in working with eligible families.
  • Help providers to resolve payment issues.

Outreach –

  • Collaborate with other human service agencies and in house to ensure family Collaborate with other human service agencies and in house to ensure family needs are met
  • Refer clients to community agencies that would be of further benefit to the family
  • Participate in community presentations and off-site application support events

  Qualifications:

 Bachelor’s degree plus at least 1 year of related experience or an equivalent combination of work and experience is required.  Other desired qualifications include:

  • Excellent interpersonal and customer service skills.
  • Ability to work and communicate effectively within a team.
  • Able to take direction and carry out a plan of action.
  • Ability to prioritize, work independently and adapt to changing priorities.
  • Ability to maintain confidentiality about customers and their circumstances.
  • Demonstrated capacity to deal effectively with clients who are experiencing a broad range of emotions.
  • High level data entry skills.
  • Knowledge of child care issues and community resources.
  • Excellent organizational skills.
  • Ability to be objective and non-judgmental.